Shipping & Returns

All sales are final. At this time, we do not have the capacity to manage returns or exchanges. Our store is currently open for 1-hour personal shopping appointments between noon and 4pm THURSDAY to SUNDAY. Email hazeljools@gmail.com to book an appointment.

If you have any questions about sizing, don't hesitate to email us, or call the retail shop during our NEW OPEN HOURS noted above. Shipping is currently set at a flat rate of $10. We only ship within Canada. Curbside pickup is encouraged especially since there may be long delays for shipping.

Our store location is 4280 Main St. (at 26th) in Vancouver , BC so please choose that option if at all possible. We will contact you via email to arrange a pickup day/time.

We are very grateful for your support for small local business – thank you!